®

THE COMPLEAT NATURALIST
Natural History Store




Gifts & Clothing

Astronomical Telescopes


Binoculars, Monoculars, Spotting Scopes


Birding Supplies & Feeders

Books, Multimedia

Botany Supplies
    
Compasses & Altimeters,
Maps & Globes


Entomology Supplies

Field Supplies

Geology Tools


Microscopes, Magnifiers

Teaching Tools

Weather Instruments

Wildlife Art Gallery


SALES & BARGAINS

Classes & Field Trips 

HOME  

CONTACT
 

Shipping & Return Policies

Most items featured in our on-line catalog are carried in-stock at our store in Asheville, North Carolina, and are shipped within 24 hours.  We'll notify you of any exceptions.  We do not ship outside the United States. 

HOW TO ORDER:  Order online, or by phone, mail, or fax.  If you wish to order by mail or fax, please print out our order form:  Click below to download a printable version; requires Adobe Acrobat Reader:

          Order Form

*Some larger orders or orders that include heavier items or artwork may require an additional shipping surcharge. Shipping to Alaska and Hawaii will differ from the chart below.  We will email you or call you if your shipping charges differ from the chart below.  Please call or email for a quote if you need expedited shipping such as Next Day, or Second Day Air. 

Phone:  1-800-678-5430         Email:  info@compleatnaturalist.com 

* * * * * * * *

The following charges are for U.S. shipments for a single address via 
UPS Ground or Priority Mail (U.S. Postal Service).


*Shipping & Handling Charges (continental U.S.):

$19.99 or less - $5.95 (shipped by U.S. Priority Mail)
$19.99 or less - $6.95 (shipped by UPS Ground)
$20.00 to $39.99 - $7.95
$40.00 to $59.99 - $8.95
$60.00 to $79.99 - $9.95
$80.00 to $99.99 - $10.95
$100.00 and up - $11.95

Return Policies

Satisfaction is guaranteed!  If you are not compleatly satisfied with the merchandise you ordered, just return it (via FEDEX, UPS or insured parcel post, or in person in the store) within 30 days of purchase, and we will give you a refund or store credit.  Items must be in new condition, in original un-opened product packaging, and with all paperwork. (Shipping charges are not refundable.)  An exception to this policy is astronomical telescopes and Meade CaptureView Binoculars, for which we do not offer a cash refund.  Click here to see our separate TELESCOPE/CaptureView RETURN POLICY.   These policies apply to both in-store and website sales.  Thank you. 

*Items on sale, or clearly marked as reduced from their original price, are NOT returnable. 

 

 

Most orders ship in 24 hours!
QUESTIONS?
CALL 1-800-678-5430


Shipping & Return Info

All rights reserved  © The Compleat Naturalist Ltd, 1998-2007

Privacy Statement